TRUE NORTH
SURFACE WORKS

When you visit our website, we automatically collect basic technical information such as your browser type, IP address, time zone, and the pages you view. This may be gathered through cookies and standard server logs, and is used to keep the site working and understand general usage. Most browsers let you disable cookies if you prefer.

When you contact us, request a quote, drop off parts, or place an order, we collect information you give us — such as your name, phone number, email address, and details about the work you want done.

For FFL transfers, firearm sales, and NFA transactions, federal and Minnesota law require us to collect and verify identification and eligibility information — including the information recorded on ATF Form 4473, the details needed to run a NICS background check, and your Minnesota Permit to Purchase or Permit to Carry where applicable. Providing this information is a legal condition of completing a firearm transaction.

We use the information we collect to:

We do not sell your personal information. We share information only as needed to run our business — for example, with distributors or payment processors to complete an order you have requested — and as required to comply with applicable federal and state law, including responding to a subpoena, lawful request, or ATF/NICS requirement, or to protect our rights.

Records related to firearm transactions — including ATF Form 4473 and our Acquisition & Disposition (A&D) records — are federally mandated. We retain and handle these records as required by the ATF. Because their retention is a legal obligation, these records are not deleted on request.

We keep order and contact information for our business records for as long as needed to serve you and meet our legal obligations. Firearm transaction records are retained for the period required by federal and state law.

Our website is not intended for individuals under 18. Firearm purchases and transfers require that you meet the minimum age and eligibility requirements set by federal and Minnesota law.

You may ask us to review, correct, or delete the contact information we hold about you, subject to the firearm recordkeeping obligations described above. You can also disable cookies through your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The current version is always posted on this page.